:root{--raplsaich-primary:#007bff;--raplsaich-primary-dark:#0056b3;--raplsaich-bg:#fff;--raplsaich-text:#333;--raplsaich-text-light:#666;--raplsaich-border:#e0e0e0;--raplsaich-user-bg:var(--raplsaich-primary);--raplsaich-user-text:#fff;--raplsaich-bot-bg:#f1f1f1;--raplsaich-bot-text:#333;--raplsaich-shadow:0 8px 32px rgba(0,0,0,.2) , 0 2px 8px rgba(0,0,0,.1);--raplsaich-shadow-hover:0 12px 40px rgba(0,0,0,.25) , 0 4px 12px rgba(0,0,0,.15);--raplsaich-shadow-message:0 2px 8px rgba(0,0,0,.08);--raplsaich-radius:16px;--raplsaich-badge-size:60px;--raplsaich-window-width:380px;--raplsaich-window-height:520px}.wp-ai-chatbot{position:fixed;bottom:20px;right:20px;z-index:99999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Hiragino Sans","Hiragino Kaku Gothic ProN",Meiryo,sans-serif;font-size:14px;line-height:1.5;box-sizing:border-box}.wp-ai-chatbot *,.wp-ai-chatbot *::before,.wp-ai-chatbot *::after{box-sizing:border-box}.chatbot-badge{width:var(--raplsaich-badge-size);height:var(--raplsaich-badge-size);border-radius:50%;background:var(--raplsaich-primary);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:var(--raplsaich-shadow);transition:transform .2s ease , background .2s ease , box-shadow .2s ease;position:relative;padding:0}.chatbot-badge:hover{transform:scale(1.1) translateY(-2px);background:var(--raplsaich-primary-dark);box-shadow:var(--raplsaich-shadow-hover)}.chatbot-badge:focus{outline:2px solid transparent;box-shadow:0 0 0 3px rgba(0,123,255,.3) , var(--raplsaich-shadow)}.chatbot-badge .badge-icon{width:28px;height:28px;color:#fff}.chatbot-badge .badge-icon-image{width:100%;height:100%;border-radius:50%;object-fit:cover}.chatbot-badge .badge-icon-emoji{font-size:28px;line-height:1}.chatbot-badge .badge-notification{position:absolute;top:-2px;right:-2px;width:14px;height:14px;background:#f44;border-radius:50%;border:2px solid #fff}.wp-ai-chatbot[data-state="open"] .chatbot-badge{display:none}.chatbot-window{display:none;flex-direction:column;width:var(--raplsaich-window-width);height:var(--raplsaich-window-height);min-width:300px;min-height:400px;max-width:90vw;max-height:90vh;background:var(--raplsaich-bg);border-radius:var(--raplsaich-radius);box-shadow:var(--raplsaich-shadow);overflow:hidden;animation:raplsaich-slideUp .3s ease;position:relative}.chatbot-resize-handle{position:absolute;top:0;left:0;width:24px;height:24px;cursor:nwse-resize;z-index:10;background:transparent}.chatbot-resize-handle::before{content:'';position:absolute;top:6px;left:6px;width:10px;height:10px;border-top:3px solid rgba(255,255,255,.8);border-left:3px solid rgba(255,255,255,.8);border-radius:2px;transition:all .2s}.chatbot-resize-handle:hover::before{border-color:#fff;transform:scale(1.1)}.chatbot-window.resizing{transition:none;user-select:none}.wp-ai-chatbot[data-state="open"] .chatbot-window{display:flex}@keyframes raplsaich-slideUp {
    from {
        opacity: 0;
        transform: translateY(20px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}@keyframes raplsaich-slideDown {
    from {
        opacity: 0;
        transform: translateY(-20px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}.wp-ai-chatbot[data-position="top-right"] .chatbot-window,.wp-ai-chatbot[data-position="top-left"] .chatbot-window{animation:raplsaich-slideDown .3s ease}.wp-ai-chatbot[data-position="top-right"] .chatbot-resize-handle{top:auto;bottom:0;cursor:nesw-resize}.wp-ai-chatbot[data-position="top-left"] .chatbot-resize-handle{top:auto;bottom:0;left:auto;right:0;cursor:nwse-resize}.wp-ai-chatbot[data-position="bottom-left"] .chatbot-resize-handle{left:auto;right:0;cursor:nesw-resize}.wp-ai-chatbot[data-position="top-right"] .chatbot-resize-handle::before{top:auto;bottom:6px;border-top:none;border-bottom:3px solid rgba(255,255,255,.8)}.wp-ai-chatbot[data-position="top-left"] .chatbot-resize-handle::before,.wp-ai-chatbot[data-position="bottom-left"] .chatbot-resize-handle::before{left:auto;right:6px;border-left:none;border-right:3px solid rgba(255,255,255,.8)}.wp-ai-chatbot[data-position="top-left"] .chatbot-resize-handle::before{top:auto;bottom:6px;border-top:none;border-bottom:3px solid rgba(255,255,255,.8)}.wp-ai-chatbot[data-position="bottom-left"] .badge-notification,.wp-ai-chatbot[data-position="top-left"] .badge-notification{right:auto;left:-2px}.chatbot-header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:var(--raplsaich-primary);color:#fff;flex-shrink:0}.chatbot-header .header-info{display:flex;align-items:center;gap:12px}.chatbot-header .bot-avatar{font-size:28px;line-height:1}.chatbot-header .bot-avatar-img{width:36px;height:36px;border-radius:50%;object-fit:cover}.chatbot-header .header-text{display:flex;flex-direction:column}.chatbot-header .bot-name{font-weight:600;font-size:16px;line-height:1.2}.chatbot-header .bot-status{font-size:12px;opacity:.85}.chatbot-close{background:transparent;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;transition:background .2s;display:flex;align-items:center;justify-content:center}.chatbot-close:hover{background:rgba(255,255,255,.2)}.chatbot-close:focus{outline:2px solid rgba(255,255,255,.6);outline-offset:-2px;background:rgba(255,255,255,.2)}.chatbot-close svg{width:20px;height:20px}.chatbot-new-conversation,.chatbot-delete-history{background:transparent;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;transition:background .2s;display:flex;align-items:center;justify-content:center}.chatbot-delete-history[hidden]{display:none}.chatbot-new-conversation:hover,.chatbot-delete-history:hover{background:rgba(255,255,255,.2)}.chatbot-new-conversation:focus,.chatbot-delete-history:focus{outline:2px solid rgba(255,255,255,.6);outline-offset:-2px;background:rgba(255,255,255,.2)}.chatbot-new-conversation svg,.chatbot-delete-history svg{width:18px;height:18px}.chatbot-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:#fafafa}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-track{background:transparent}.chatbot-messages::-webkit-scrollbar-thumb{background:#ccc;border-radius:3px}.chatbot-message{max-width:85%;animation:raplsaich-fadeIn .3s ease}@keyframes raplsaich-fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}.chatbot-message--bot{align-self:flex-start;display:flex;align-items:flex-start;gap:8px}.chatbot-message--user{align-self:flex-end}.chatbot-message__avatar{flex-shrink:0;font-size:20px;line-height:1}.chatbot-message__avatar-img{width:28px;height:28px;border-radius:50%;object-fit:cover}.chatbot-message__content{padding:12px 16px;border-radius:18px;line-height:1.5;word-wrap:break-word;white-space:pre-wrap;box-shadow:var(--raplsaich-shadow-message);min-width:0}.chatbot-message--bot .chatbot-message__content{background:var(--raplsaich-bot-bg);color:var(--raplsaich-bot-text);border-bottom-left-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,.06)}.chatbot-message--user .chatbot-message__content{background:var(--raplsaich-user-bg);color:var(--raplsaich-user-text);border-bottom-right-radius:4px;box-shadow:0 2px 12px rgba(0,123,255,.3)}.chatbot-message__sources{margin-top:8px;padding-top:8px;border-top:1px solid var(--raplsaich-border);font-size:12px}.chatbot-message__sources-title{color:var(--raplsaich-text-light);margin-bottom:4px}.chatbot-message__sources a{display:block;color:var(--raplsaich-primary);text-decoration:none;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chatbot-message__sources a:hover{text-decoration:underline}.chatbot-product-cards{display:flex;gap:8px;margin-top:10px;padding:8px 0 4px;border-top:1px solid var(--raplsaich-border);overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;scrollbar-width:none}.chatbot-product-cards::-webkit-scrollbar{display:none}.chatbot-product-card{display:flex;flex-direction:column;min-width:160px;max-width:180px;flex-shrink:0;scroll-snap-align:start;padding:8px;border:1px solid var(--raplsaich-border);border-radius:8px;text-decoration:none;color:inherit;transition:background-color .15s , box-shadow .15s}.chatbot-product-card:hover{background-color:rgba(0,0,0,.03);box-shadow:0 1px 4px rgba(0,0,0,.08);text-decoration:none}.chatbot-product-card__image{width:100%;height:100px;object-fit:cover;border-radius:6px;margin-bottom:6px}.chatbot-product-card__info{min-width:0}.chatbot-product-card__name{font-weight:600;font-size:13px;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chatbot-product-card__price{font-weight:700;font-size:13px;color:var(--raplsaich-primary);margin-top:2px}.chatbot-product-card__out-of-stock{display:inline-block;font-size:11px;color:#b32d2e;margin-top:2px}.chatbot-content-cards{display:flex;gap:8px;margin-top:10px;padding:8px 0 4px;border-top:1px solid var(--raplsaich-border);overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;scrollbar-width:none}.chatbot-content-cards::-webkit-scrollbar{display:none}.chatbot-content-card{display:flex;flex-direction:column;min-width:180px;max-width:220px;flex-shrink:0;scroll-snap-align:start;padding:10px;border:1px solid var(--raplsaich-border);border-radius:8px;text-decoration:none;color:inherit;transition:background-color .15s , box-shadow .15s}.chatbot-content-card:hover{background-color:rgba(0,0,0,.03);box-shadow:0 1px 4px rgba(0,0,0,.08);text-decoration:none}.chatbot-content-card__type{font-size:10px;text-transform:uppercase;letter-spacing:.5px;color:var(--raplsaich-primary,#4a90d9);margin-bottom:4px;font-weight:600}.chatbot-content-card__title{font-weight:600;font-size:13px;line-height:1.3;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.chatbot-content-card__excerpt{font-size:11px;color:#666;margin-top:4px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;line-height:1.4}.chatbot-action-buttons{margin-top:8px;display:flex;flex-wrap:wrap;gap:6px}.chatbot-action-btn{display:inline-block;padding:6px 14px;border-radius:16px;background:var(--raplsaich-primary,#4a90d9);color:#fff;text-decoration:none;font-size:13px;transition:opacity .2s;cursor:pointer;border:none;line-height:1.4}.chatbot-action-btn:hover{opacity:.85;color:#fff}.chatbot-action-notice{font-size:12px;color:#666;font-style:italic;margin-top:4px}.chatbot-scenario-progress{margin-top:10px;padding:8px 12px;background:rgba(0,0,0,.03);border-radius:8px}.chatbot-scenario-progress__label{font-size:11px;color:#888;margin-bottom:4px;display:flex;justify-content:space-between;align-items:center}.chatbot-scenario-progress__bar{height:4px;background:var(--raplsaich-border,#e0e0e0);border-radius:2px;overflow:hidden}.chatbot-scenario-progress__fill{height:100%;background:var(--raplsaich-primary,#4a90d9);border-radius:2px;transition:width .3s ease}.chatbot-scenario-options{margin-top:8px;display:flex;flex-wrap:wrap;gap:6px}.chatbot-scenario-option-btn{display:inline-block;padding:6px 14px;border-radius:16px;background:#f8f9fa;border:1px solid var(--raplsaich-border,#e0e0e0);color:#333;font-size:13px;cursor:pointer;transition:all .2s;line-height:1.3}.chatbot-scenario-option-btn:hover{background:var(--raplsaich-primary,#4a90d9);color:#fff;border-color:var(--raplsaich-primary,#4a90d9)}.chatbot-scenario-complete{font-size:12px;color:#4caf50;margin-top:6px;display:flex;align-items:center;gap:4px}.chatbot-window--fullscreen{position:fixed!important;top:0!important;left:0!important;right:0!important;bottom:0!important;width:100%!important;height:100%!important;max-width:none!important;max-height:none!important;border-radius:0!important;z-index:999999!important}.chatbot-welcome-screen{padding:24px 16px;text-align:center;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;flex:1;overflow-y:auto}.chatbot-welcome-title{font-size:18px;font-weight:600;color:var(--raplsaich-text,#333)}.chatbot-welcome-message{font-size:14px;color:var(--raplsaich-text-light,#666);line-height:1.5}.chatbot-welcome-buttons{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;margin-top:8px}.chatbot-welcome-btn{background:#f8f9fa;border:1px solid var(--raplsaich-border,#e0e0e0);border-radius:16px;padding:8px 16px;font-size:13px;color:#333;cursor:pointer;transition:all .2s}.chatbot-welcome-btn:hover{background:var(--raplsaich-primary,#4a90d9);color:#fff;border-color:var(--raplsaich-primary,#4a90d9)}.chatbot-message__actions{display:flex;align-items:center;justify-content:space-between;margin-top:8px;padding-top:8px;border-top:1px solid var(--raplsaich-border)}.chatbot-message__actions:empty{display:none}.chatbot-message__feedback{display:flex;gap:4px}.chatbot-feedback-btn{background:none;border:1px solid var(--raplsaich-border);border-radius:6px;padding:4px 8px;cursor:pointer;font-size:14px;opacity:.6;transition:all .2s ease}.chatbot-feedback-btn:hover{opacity:1;background:var(--raplsaich-bg)}.chatbot-feedback-btn--selected{opacity:1;border-color:var(--raplsaich-primary);background:rgba(0,123,255,.1)}.chatbot-feedback-btn--up.chatbot-feedback-btn--selected{border-color:#28a745;background:rgba(40,167,69,.1)}.chatbot-feedback-btn--down.chatbot-feedback-btn--selected{border-color:#dc3545;background:rgba(220,53,69,.1)}.chatbot-regenerate-btn{background:none;border:1px solid var(--raplsaich-border);border-radius:6px;padding:4px 8px;cursor:pointer;font-size:14px;opacity:.6;transition:all .2s ease}.chatbot-regenerate-btn:hover{opacity:1;background:var(--raplsaich-bg);border-color:var(--raplsaich-primary)}.chatbot-message--regenerating{opacity:.6;pointer-events:none}.chatbot-message--regenerating .chatbot-message__content{animation:pulse 1.5s ease-in-out infinite}@keyframes pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}.chatbot-typing{display:flex!important;align-items:flex-end!important;gap:5px!important;padding:8px 16px;margin:4px 16px}.chatbot-typing[hidden]{display:none!important}.chatbot-typing span{display:block!important;width:8px!important;height:8px!important;border-radius:50%!important;background:#999!important;animation:raplsaich-wave .8s ease-in-out infinite!important}.chatbot-typing span:nth-child(1) {animation-delay:0s!important}.chatbot-typing span:nth-child(2) {animation-delay:.15s!important}.chatbot-typing span:nth-child(3) {animation-delay:.3s!important}@keyframes raplsaich-wave {
    0%, 100% {
        transform: translateY(0);
        opacity: 0.5;
    }
    50% {
        transform: translateY(-6px);
        opacity: 1;
    }
}.chatbot-footer-branding{padding:4px 16px;text-align:center;font-size:11px;color:var(--raplsaich-text-light,#999);background:var(--raplsaich-bg,#fff);flex-shrink:0;border-top:1px solid var(--raplsaich-border,#e0e0e0)}.chatbot-footer-branding a{color:var(--raplsaich-text-light,#999);text-decoration:none}.chatbot-footer-branding a:hover{text-decoration:none}.chatbot-footer-powered{padding:3px 16px;text-align:center;font-size:10px;color:#bbb;background:var(--raplsaich-bg,#fff);flex-shrink:0;line-height:1.4}.chatbot-footer-powered a{color:#bbb;text-decoration:none}.chatbot-footer-powered a:hover{color:#bbb;text-decoration:none}.chatbot-input{display:flex;align-items:flex-end;gap:8px;padding:12px 16px;border-top:1px solid var(--raplsaich-border);background:var(--raplsaich-bg);flex-shrink:0;position:relative}.chatbot-input textarea{flex:1;border:1px solid var(--raplsaich-border);border-radius:24px;padding:12px 18px;font-size:16px;font-family:inherit;resize:none;max-height:100px;line-height:1.4;outline:2px solid transparent;transition:border-color .2s , box-shadow .2s;background:#fff;box-shadow:0 2px 6px rgba(0,0,0,.04)}.chatbot-input textarea:focus{border-color:var(--raplsaich-primary);box-shadow:0 2px 12px rgba(0,123,255,.15) , 0 0 0 2px rgba(0,123,255,.1)}.chatbot-input textarea::placeholder{color:#999}.chatbot-input button[type="submit"]{width:44px;height:44px;border-radius:50%;background:var(--raplsaich-primary);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s , transform .2s , box-shadow .2s;flex-shrink:0;padding:0;box-shadow:0 4px 12px rgba(0,123,255,.3)}.chatbot-input button[type="submit"]:hover{background:var(--raplsaich-primary-dark);transform:translateY(-2px);box-shadow:0 6px 16px rgba(0,123,255,.4)}.chatbot-input button[type="submit"]:active{transform:scale(.95)}.chatbot-input button[type="submit"]:disabled{background:#ccc;cursor:not-allowed}.chatbot-input button[type="submit"] svg{width:20px;height:20px;color:#fff}.chatbot-input button[type="submit"].raplsaich-retry-active,.chatbot-input button[type="submit"].raplsaich-retry-active:disabled{background:var(--raplsaich-primary);opacity:.85}.chatbot-input button[type="submit"] .raplsaich-retry-countdown{color:#fff;font-weight:700;font-size:13px;line-height:1;letter-spacing:.5px;font-variant-numeric:tabular-nums}.chatbot-image-btn[hidden],.chatbot-mic-btn[hidden],.chatbot-screenshot-btn[hidden]{display:none!important}.chatbot-image-btn{width:40px;height:40px;border-radius:50%;background:#f0f0f0;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s , transform .2s;flex-shrink:0;padding:0}.chatbot-image-btn:hover{background:#e0e0e0;transform:scale(1.05)}.chatbot-image-btn svg{width:20px;height:20px;color:#666}.chatbot-screenshot-btn{width:40px;height:40px;border-radius:50%;background:#f0f0f0;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s , transform .2s;flex-shrink:0;padding:0}.chatbot-screenshot-btn:hover{background:#e0e0e0;transform:scale(1.05)}.chatbot-screenshot-btn svg{width:20px;height:20px;color:#666}.chatbot-screenshot-btn.capturing{background:#fff3cd;animation:pulse-capture 1s infinite}@keyframes pulse-capture {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}.chatbot-image-preview{position:relative;padding:8px 16px;border-top:1px solid var(--raplsaich-border);background:#f8f9fa}.chatbot-image-preview img{max-width:120px;max-height:80px;border-radius:8px;object-fit:cover;border:1px solid var(--raplsaich-border)}.image-preview-remove{position:absolute;top:4px;right:12px;width:24px;height:24px;border-radius:50%;background:rgba(0,0,0,.6);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s}.image-preview-remove:hover{background:rgba(0,0,0,.8)}.image-preview-remove svg{width:14px;height:14px;color:#fff}.chatbot-mic-btn{width:40px;height:40px;border-radius:50%;border:none;background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .2s , transform .15s;padding:0}.chatbot-mic-btn:hover{background:#e0e0e0;transform:scale(1.05)}.chatbot-mic-btn svg{width:20px;height:20px;color:#666}.chatbot-mic-btn.recording{background:#fee2e2;animation:raplsaich-mic-pulse 1.2s ease-in-out infinite}.chatbot-mic-btn.recording svg{color:#dc2626}@keyframes raplsaich-mic-pulse {
    0%, 100% { box-shadow: 0 0 0 0 rgba(220, 38, 38, 0.3); }
    50% { box-shadow: 0 0 0 8px rgba(220, 38, 38, 0); }
}.chatbot-tts-toggle{background:transparent;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;transition:background .2s , opacity .2s;display:none;align-items:center;justify-content:center;flex-shrink:0;opacity:.6}.chatbot-tts-toggle:not([hidden]) {display:flex}.chatbot-tts-toggle:hover{background:rgba(255,255,255,.2);opacity:1}.chatbot-tts-toggle.active{opacity:1}.chatbot-tts-toggle svg{width:18px;height:18px}@media (max-width:768px){.chatbot-window{min-width:280px;min-height:350px}}@media (max-width:480px){.wp-ai-chatbot[data-state="open"]{left:0!important;top:0!important;right:0!important;bottom:0!important;height:100dvh}.wp-ai-chatbot[data-state="open"] .chatbot-window{width:100%!important;height:100%!important;max-width:100%;max-height:100%;border-radius:0;animation:none}.chatbot-resize-handle{display:none}}@media (prefers-reduced-motion:reduce){.chatbot-badge,.chatbot-window,.chatbot-message{animation:none;transition:none}.chatbot-typing span{animation:none;opacity:.6}.chatbot-typing span:nth-child(1) {opacity:1}.chatbot-typing span:nth-child(2) {opacity:.7}.chatbot-typing span:nth-child(3) {opacity:.4}.chatbot-sentiment,.chatbot-handoff-dot,.chatbot-mic-btn.recording,.chatbot-screenshot-btn.capturing{animation:none}}@media (prefers-contrast:high){.chatbot-message--bot .chatbot-message__content{border:1px solid #333}.chatbot-message--user .chatbot-message__content{border:1px solid #fff}}.chatbot-related-knowledge{margin-top:10px;padding-top:8px;border-top:1px solid rgba(0,0,0,.08)}.chatbot-related-knowledge__title{font-size:11px;color:#999;margin-bottom:6px}.chatbot-related-knowledge__item{display:inline-block;background:none;border:1px solid var(--raplsaich-border,#e0e0e0);border-radius:14px;padding:4px 12px;font-size:12px;color:var(--raplsaich-primary,#007bff);cursor:pointer;transition:all .2s;margin:0 4px 4px 0;line-height:1.4;font-family:inherit}.chatbot-related-knowledge__item:hover{background:var(--raplsaich-primary,#007bff);color:#fff;border-color:var(--raplsaich-primary,#007bff)}.chatbot-suggestions{padding:12px 16px;margin:8px 0}.chatbot-suggestions__title{font-size:12px;color:#666;margin-bottom:8px}.chatbot-suggestions__buttons{display:flex;flex-wrap:wrap;gap:8px}.chatbot-suggestion-btn{background:#f8f9fa;border:1px solid var(--raplsaich-border);border-radius:16px;padding:6px 14px;font-size:13px;color:#333;cursor:pointer;transition:all .2s;text-align:left;line-height:1.3}.chatbot-suggestion-btn:hover{background:var(--raplsaich-primary);color:#fff;border-color:var(--raplsaich-primary)}.chatbot-autocomplete{position:absolute;bottom:100%;left:0;right:60px;background:#fff;border:1px solid var(--raplsaich-border);border-radius:8px;box-shadow:0 -4px 12px rgba(0,0,0,.1);max-height:200px;overflow-y:auto;z-index:10;margin-bottom:8px}.chatbot-autocomplete__item{padding:10px 14px;font-size:13px;cursor:pointer;border-bottom:1px solid #f0f0f0;transition:background .15s}.chatbot-autocomplete__item:last-child{border-bottom:none}.chatbot-autocomplete__item:hover{background:#f8f9fa}.chatbot-sentiment{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;flex-shrink:0;cursor:help;vertical-align:middle;animation:sentimentPulse 2s ease-in-out infinite}@keyframes sentimentPulse {
    0%, 100% { transform: scale(1); opacity: 1; }
    50% { transform: scale(1.2); opacity: 0.7; }
}.chatbot-sentiment--frustrated{background:#f44;box-shadow:0 0 6px rgba(255,68,68,.6)}.chatbot-sentiment--confused{background:#fb3;box-shadow:0 0 6px rgba(255,187,51,.6)}.chatbot-sentiment--urgent{background:#f80;box-shadow:0 0 6px rgba(255,136,0,.6)}.chatbot-sentiment--positive{background:#00c851;box-shadow:0 0 6px rgba(0,200,81,.6)}.chatbot-sentiment--negative{background:#666;box-shadow:0 0 6px rgba(102,102,102,.6)}.raplsaich-chatbot.theme-simple .chatbot-window{border-radius:4px;box-shadow:0 2px 10px rgba(0,0,0,.1)}.raplsaich-chatbot.theme-simple .chatbot-header{background:#f8f9fa;color:#333;border-bottom:1px solid #e9ecef}.raplsaich-chatbot.theme-simple .bot-name{color:#333}.raplsaich-chatbot.theme-simple .chatbot-close,.raplsaich-chatbot.theme-simple .chatbot-new-conversation,.raplsaich-chatbot.theme-simple .chatbot-delete-history{color:#666}.raplsaich-chatbot.theme-simple .chatbot-close:hover,.raplsaich-chatbot.theme-simple .chatbot-new-conversation:hover,.raplsaich-chatbot.theme-simple .chatbot-delete-history:hover{color:#333;background:rgba(0,0,0,.05)}.raplsaich-chatbot.theme-simple .chatbot-input{border-top:1px solid #e9ecef;background:#f8f9fa}.raplsaich-chatbot.theme-simple .chatbot-input button[type="submit"]{background:#6c757d}.raplsaich-chatbot.theme-simple .chatbot-input button[type="submit"]:hover{background:#5a6268}.raplsaich-chatbot.theme-simple .chatbot-badge{background:var(--raplsaich-primary,#6c757d);box-shadow:0 2px 8px rgba(0,0,0,.15)}.raplsaich-chatbot.theme-classic .chatbot-window{border-radius:0;border:2px solid #2c3e50;box-shadow:4px 4px 0 rgba(0,0,0,.1)}.raplsaich-chatbot.theme-classic .chatbot-header{background:#2c3e50;border-radius:0}.raplsaich-chatbot.theme-classic .chatbot-message--bot .chatbot-message__content{background:#ecf0f1;border-radius:0;border-left:3px solid #2c3e50}.raplsaich-chatbot.theme-classic .chatbot-message--user .chatbot-message__content{background:#2c3e50;border-radius:0}.raplsaich-chatbot.theme-classic .chatbot-input{border-radius:0}.raplsaich-chatbot.theme-classic .chatbot-input button[type="submit"]{background:#2c3e50;border-radius:0}.raplsaich-chatbot.theme-classic .chatbot-badge{background:var(--raplsaich-primary,#2c3e50);border-radius:4px}.raplsaich-chatbot.theme-light .chatbot-window{background:#fff;border:1px solid #e8e8e8;box-shadow:0 4px 20px rgba(0,0,0,.08)}.raplsaich-chatbot.theme-light .chatbot-header{background:#fff;color:#333;border-bottom:1px solid #e8e8e8}.raplsaich-chatbot.theme-light .bot-name{color:#333}.raplsaich-chatbot.theme-light .chatbot-close,.raplsaich-chatbot.theme-light .chatbot-new-conversation{color:#999}.raplsaich-chatbot.theme-light .chatbot-messages{background:#fafafa}.raplsaich-chatbot.theme-light .chatbot-message--bot .chatbot-message__content{background:#fff;border:1px solid #e8e8e8}.raplsaich-chatbot.theme-light .chatbot-message--user .chatbot-message__content{background:#5c9eff}.raplsaich-chatbot.theme-light .chatbot-input{background:#fff;border-top:1px solid #e8e8e8}.raplsaich-chatbot.theme-light .chatbot-input button[type="submit"]{background:#5c9eff}.raplsaich-chatbot.theme-light .chatbot-badge{background:var(--raplsaich-primary,#5c9eff)}.raplsaich-chatbot.theme-minimal .chatbot-window{border-radius:0;border:1px solid #ddd;box-shadow:none}.raplsaich-chatbot.theme-minimal .chatbot-header{background:#333;border-radius:0;padding:12px 16px}.raplsaich-chatbot.theme-minimal .chatbot-message--bot .chatbot-message__content{background:#f5f5f5;border-radius:4px;border:none}.raplsaich-chatbot.theme-minimal .chatbot-message--user .chatbot-message__content{background:#333;border-radius:4px}.raplsaich-chatbot.theme-minimal .chatbot-input{border-radius:0;border:1px solid #ddd}.raplsaich-chatbot.theme-minimal .chatbot-input button[type="submit"]{background:#333;border-radius:0}.raplsaich-chatbot.theme-minimal .chatbot-badge{background:var(--raplsaich-primary,#333);border-radius:4px}.raplsaich-chatbot.theme-flat .chatbot-window{border-radius:0;box-shadow:0 2px 0 rgba(0,0,0,.1)}.raplsaich-chatbot.theme-flat .chatbot-header{background:#3498db;border-radius:0}.raplsaich-chatbot.theme-flat .chatbot-message--bot .chatbot-message__content{background:#ecf0f1;border-radius:0}.raplsaich-chatbot.theme-flat .chatbot-message--user .chatbot-message__content{background:#3498db;border-radius:0}.raplsaich-chatbot.theme-flat .chatbot-input{border-radius:0}.raplsaich-chatbot.theme-flat .chatbot-input button[type="submit"]{background:#3498db;border-radius:0}.raplsaich-chatbot.theme-flat .chatbot-badge{background:var(--raplsaich-primary,#3498db);border-radius:0}.chatbot-lead-form{position:absolute;top:60px;left:0;right:0;bottom:0;background:var(--raplsaich-bg);padding:20px;overflow-y:auto;z-index:10}.lead-form-content{max-width:100%}.lead-form-title{margin:0 0 8px;font-size:18px;font-weight:600;color:var(--raplsaich-text)}.lead-form-description{margin:0 0 20px;font-size:14px;color:var(--raplsaich-text-light)}.lead-field{margin-bottom:16px}.lead-field label{display:block;margin-bottom:4px;font-size:13px;font-weight:500;color:var(--raplsaich-text)}.lead-field label .required{color:#dc3545;margin-left:2px}.lead-field input,.lead-field textarea,.lead-field select{width:100%;padding:10px 12px;font-size:14px;border:1px solid var(--raplsaich-border);border-radius:8px;background:var(--raplsaich-bg);color:var(--raplsaich-text);transition:border-color .2s , box-shadow .2s;font-family:inherit;box-sizing:border-box}.lead-field textarea{resize:vertical;min-height:60px}.lead-field input:focus,.lead-field textarea:focus,.lead-field select:focus{outline:2px solid transparent;border-color:var(--raplsaich-primary);box-shadow:0 0 0 3px rgba(0,123,255,.1)}.lead-field input.error,.lead-field textarea.error,.lead-field select.error{border-color:#dc3545}.lead-form-buttons{display:flex;gap:10px;margin-top:20px}.lead-submit-btn{flex:1;padding:12px 20px;font-size:14px;font-weight:600;color:#fff;background:var(--raplsaich-primary);border:none;border-radius:8px;cursor:pointer;transition:background .2s , transform .1s}.lead-submit-btn:hover{background:var(--raplsaich-primary-dark)}.lead-submit-btn:active{transform:scale(.98)}.lead-submit-btn:disabled{opacity:.6;cursor:not-allowed}.lead-skip-btn{padding:12px 20px;font-size:14px;color:var(--raplsaich-text-light);background:transparent;border:1px solid var(--raplsaich-border);border-radius:8px;cursor:pointer;transition:background .2s}.lead-skip-btn:hover{background:#f5f5f5}.lead-form-error{margin-top:12px;padding:10px;font-size:13px;color:#dc3545;background:#fff5f5;border-radius:6px}.raplsaich-chatbot.dark-mode .chatbot-lead-form{background:#1a1a1a}.raplsaich-chatbot.dark-mode .lead-form-title{color:#fff}.raplsaich-chatbot.dark-mode .lead-form-description{color:#aaa}.raplsaich-chatbot.dark-mode .lead-field label{color:#e0e0e0}.raplsaich-chatbot.dark-mode .lead-field input,.raplsaich-chatbot.dark-mode .lead-field textarea,.raplsaich-chatbot.dark-mode .lead-field select{background:#2d2d2d;border-color:#444;color:#fff}.raplsaich-chatbot.dark-mode .lead-field input:focus,.raplsaich-chatbot.dark-mode .lead-field textarea:focus,.raplsaich-chatbot.dark-mode .lead-field select:focus{border-color:var(--raplsaich-primary)}.raplsaich-chatbot.dark-mode .lead-skip-btn{color:#aaa;border-color:#444}.raplsaich-chatbot.dark-mode .lead-skip-btn:hover{background:#2d2d2d}.raplsaich-chatbot.dark-mode .lead-form-error{background:#3d2020;color:#ff8080}.raplsaich-offline-form{padding:20px;display:flex;flex-direction:column;height:100%;justify-content:center}.raplsaich-offline-header{text-align:center;margin-bottom:16px}.raplsaich-offline-header h3{margin:0 0 8px;font-size:18px;font-weight:700;color:#333}.raplsaich-offline-header p{margin:0;font-size:13px;color:#666}.raplsaich-offline-field{margin-bottom:10px}.raplsaich-offline-input{width:100%;padding:10px 12px;border:1px solid #ddd;border-radius:6px;font-size:14px;font-family:inherit;box-sizing:border-box;transition:border-color .2s}.raplsaich-offline-input:focus{outline:2px solid transparent;border-color:var(--raplsaich-bot-bg,#667eea);box-shadow:0 0 0 2px rgba(102,126,234,.15)}textarea.raplsaich-offline-input{resize:vertical;min-height:80px}.raplsaich-offline-submit{width:100%;padding:12px;background:var(--raplsaich-primary,#007bff);color:#fff;border:none;border-radius:6px;font-size:15px;font-weight:600;cursor:pointer;transition:background .2s}.raplsaich-offline-submit:hover{background:var(--raplsaich-primary-dark,#0056b3)}.raplsaich-offline-submit:disabled{opacity:.6;cursor:not-allowed}.raplsaich-offline-status{text-align:center;margin-top:10px;font-size:13px}.raplsaich-offline-success{color:#22c55e}.raplsaich-offline-error{color:#dc2626}.raplsaich-markdown{white-space:normal;word-wrap:break-word}.raplsaich-markdown p{margin:0 0 .6em 0}.raplsaich-markdown p:last-child{margin-bottom:0}.raplsaich-markdown strong{font-weight:700}.raplsaich-markdown em{font-style:italic}.raplsaich-markdown code{background:rgba(0,0,0,.06);border-radius:3px;padding:.15em .35em;font-family:Menlo,Consolas,"Courier New",monospace;font-size:.9em}.raplsaich-markdown pre{background:rgba(0,0,0,.06);border-radius:6px;padding:.8em 1em;overflow-x:auto;margin:.6em 0}.raplsaich-markdown pre code{background:none;padding:0;border-radius:0;font-size:.85em}.raplsaich-markdown h2,.raplsaich-markdown h3,.raplsaich-markdown h4{margin:.8em 0 .4em 0;font-weight:700;line-height:1.3}.raplsaich-markdown h2{font-size:1.2em}.raplsaich-markdown h3{font-size:1.1em}.raplsaich-markdown h4{font-size:1em}.raplsaich-markdown h2:first-child,.raplsaich-markdown h3:first-child,.raplsaich-markdown h4:first-child{margin-top:0}.raplsaich-markdown ul,.raplsaich-markdown ol{margin:.4em 0;padding-left:1.5em}.raplsaich-markdown li{margin-bottom:.2em}.raplsaich-markdown blockquote{border-left:3px solid rgba(0,0,0,.2);background:rgba(0,0,0,.03);margin:.6em 0;padding:.4em .8em;border-radius:0 4px 4px 0}.raplsaich-markdown blockquote p{margin:0}.raplsaich-markdown table{border-collapse:collapse;width:100%;margin:.6em 0;font-size:.9em;overflow-x:auto;display:block}.raplsaich-markdown thead{display:table;width:100%;table-layout:fixed}.raplsaich-markdown tbody{display:table;width:100%;table-layout:fixed}.raplsaich-markdown th,.raplsaich-markdown td{border:1px solid rgba(0,0,0,.12);padding:.4em .6em;text-align:left}.raplsaich-markdown th{background:rgba(0,0,0,.05);font-weight:600}.raplsaich-markdown tbody tr:nth-child(even) {background:rgba(0,0,0,.02)}.raplsaich-inline{position:relative;width:100%}.raplsaich-inline .wp-ai-chatbot{position:relative;bottom:auto;right:auto;z-index:auto;width:100%;height:100%}.raplsaich-inline .chatbot-badge{display:none}.raplsaich-inline .chatbot-window{display:flex!important;position:relative;width:100%;height:100%;max-height:none;border-radius:8px;box-shadow:0 2px 12px rgba(0,0,0,.1)}.raplsaich-inline .chatbot-close{display:none}.raplsaich-inline.raplsaich-embed .chatbot-close{display:flex}.raplsaich-inline .chatbot-resize-handle{display:none}.chatbot-message--system{text-align:center;padding:8px 16px;margin:12px 0;align-self:center;max-width:100%}.chatbot-message--system .chatbot-message__content{display:inline-block;background:#f0f0f1;color:#666;font-size:12px;padding:6px 12px;border-radius:12px;max-width:none;border:none;box-shadow:none}.chatbot-message--operator{align-self:flex-start;display:flex;align-items:flex-start;gap:8px}.chatbot-message--operator .chatbot-message__content{background:#e8f5e9;border-left:3px solid #4caf50}.chatbot-message__avatar--operator{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:50%;background:#4caf50;color:#fff;font-size:14px;flex-shrink:0}.chatbot-handoff-indicator{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;font-size:12px;transition:all .3s ease}.chatbot-handoff-indicator--pending{background:#fff3e0;color:#e65100}.chatbot-handoff-indicator--active{background:#e8f5e9;color:#2e7d32}.chatbot-handoff-text{display:flex;align-items:center;gap:6px}.chatbot-handoff-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#e65100;animation:chatbot-handoff-pulse 1.5s ease-in-out infinite;flex-shrink:0}.chatbot-handoff-dot--active{background:#2e7d32}@keyframes chatbot-handoff-pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.3; }
}.chatbot-handoff-cancel{background:none;border:1px solid currentColor;color:inherit;padding:2px 8px;border-radius:4px;font-size:11px;cursor:pointer;white-space:nowrap;opacity:.8;transition:opacity .2s;flex-shrink:0}.chatbot-handoff-cancel:hover{opacity:1;background:rgba(0,0,0,.05)}.chatbot-quick-replies{display:flex;flex-wrap:wrap;gap:6px;padding:8px 16px}.chatbot-quick-reply-btn{background:var(--raplsaich-bg,#fff);border:1px solid var(--raplsaich-primary,#007bff);color:var(--raplsaich-primary,#007bff);border-radius:16px;padding:6px 14px;font-size:13px;cursor:pointer;transition:background .15s , color .15s;line-height:1.3}.chatbot-quick-reply-btn:hover{background:var(--raplsaich-primary,#007bff);color:#fff}.chatbot-preset-questions{display:flex;flex-wrap:wrap;gap:6px;padding:4px 16px 12px}.chatbot-preset-btn{background:#f3f4f6;border:1px solid #d1d5db;color:#374151;border-radius:16px;padding:6px 14px;font-size:13px;line-height:1.3;cursor:pointer;transition:background .15s , color .15s , border-color .15s , transform .05s , opacity .15s;max-width:100%;white-space:normal;text-align:left;font-family:inherit}.chatbot-preset-btn:hover{background:#e5e7eb;border-color:#9ca3af;color:#111827}.chatbot-preset-btn:active{transform:scale(.97)}.chatbot-preset-btn.is-visited{opacity:.55}.chatbot-preset-btn.is-visited:hover{opacity:.85}.chatbot-preset-questions.is-past{opacity:.7}.chatbot-preset-btn--group{}.chatbot-preset-btn--back{background:transparent;border-style:dashed;color:var(--raplsaich-text,#444);border-color:var(--raplsaich-border,#ccc)}.chatbot-preset-btn--back:hover{background:var(--raplsaich-bg-secondary,#f5f5f5);color:var(--raplsaich-text,#444)}@media (max-width:480px){.chatbot-preset-questions{padding:4px 12px 10px;gap:5px}.chatbot-preset-btn{font-size:12px;padding:5px 11px}}.chatbot-bookmark-btn{background:none;border:1px solid var(--raplsaich-border);border-radius:6px;padding:4px 8px;cursor:pointer;font-size:14px;opacity:.6;transition:all .2s ease;display:inline-flex;align-items:center;color:inherit}.chatbot-bookmark-btn:hover{opacity:1;background:var(--raplsaich-bg);border-color:var(--raplsaich-primary)}.chatbot-bookmark-btn.raplsaich-bookmarked{opacity:1;border-color:var(--raplsaich-primary);background:rgba(0,123,255,.1)}.chatbot-bookmark-btn.raplsaich-bookmarked svg{fill:var(--raplsaich-primary)}.chatbot-bookmark-nav-toggle{background:transparent;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:4px;display:flex;align-items:center;justify-content:center}.chatbot-bookmark-nav-toggle:hover{background:rgba(255,255,255,.2)}.chatbot-bookmark-nav-toggle svg{width:18px;height:18px}.chatbot-bookmark-bar{padding:6px 10px;background:rgba(0,123,255,.06);border-bottom:1px solid var(--raplsaich-border);display:flex;align-items:center;gap:6px}.chatbot-bookmark-bar[hidden]{display:none}.chatbot-bookmark-bar-label{font-size:12px;color:var(--raplsaich-primary,#007bff);font-weight:600;margin-right:auto}.chatbot-message.chatbot-bookmark-current{background:rgba(0,123,255,.08);box-shadow:inset 3px 0 0 var(--raplsaich-primary,#007bff)}.chatbot-search-btn{background:transparent;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;transition:background .2s;display:flex;align-items:center;justify-content:center}.chatbot-search-btn:hover{background:rgba(255,255,255,.2)}.chatbot-search-btn svg{width:18px;height:18px}.chatbot-search-bar{padding:6px 10px;background:var(--raplsaich-bg,#f5f5f5);border-bottom:1px solid var(--raplsaich-border);display:flex;align-items:center;gap:6px}.chatbot-search-bar[hidden]{display:none}.chatbot-search-input{flex:1;min-width:0;padding:6px 10px;border:1px solid var(--raplsaich-border);border-radius:6px;font-size:13px;background:#fff;color:var(--raplsaich-text,#333);outline:2px solid transparent;box-sizing:border-box}.chatbot-search-input:focus{border-color:var(--raplsaich-primary);box-shadow:0 0 0 2px rgba(0,123,255,.15)}.chatbot-search-nav{display:flex;align-items:center;gap:2px;flex-shrink:0}.chatbot-search-count{font-size:11px;color:var(--raplsaich-text,#666);min-width:32px;text-align:center;white-space:nowrap}.chatbot-search-nav-btn{background:none;border:1px solid var(--raplsaich-border,#ddd);border-radius:4px;cursor:pointer;padding:2px 6px;font-size:10px;line-height:1;color:var(--raplsaich-text,#666);transition:background .15s , border-color .15s}.chatbot-search-nav-btn:hover{background:rgba(0,123,255,.1);border-color:var(--raplsaich-primary);color:var(--raplsaich-primary)}.chatbot-message.chatbot-search-highlight{background:rgba(255,235,59,.15)}.chatbot-message.chatbot-search-current{background:rgba(255,235,59,.35);box-shadow:inset 3px 0 0 var(--raplsaich-primary,#007bff)}.chatbot-share-btn{background:transparent;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;transition:background .2s;display:flex;align-items:center;justify-content:center}.chatbot-share-btn:hover{background:rgba(255,255,255,.2)}.chatbot-share-btn svg{width:18px;height:18px}.chatbot-share-btn--copied{background:rgba(40,167,69,.3)}.chatbot-share-btn--copied:hover{background:rgba(40,167,69,.4)}